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Claims & Risk Management

Access to in-house experts

Our in-house client advisers, risk managers, valuation experts and claims team are 100% dedicated to making insurance simple and built around your needs.

claims

claims

Have a question about your policy or claim?

Our claims service is always available— 24/7. To report a claim 1-844 388 LOSS (5677) ClaimsFNOL@vault.insurance

Vault’s claims team is made up of experts that find ways to say “yes” where others have traditionally don’t. Creativity, flexibility, availability and willingness to assist: these are the touchstones of our claims approach. That means offering a bespoke approach for each client and, ultimately, helping them recover—quickly, flexibly and without fuss.

We think of everything, so you don’t have to. Our team members have the autonomy to make decisions, keeping our claims process simple, positive and personalized.

RISK SERVICES – HELPING PROTECT YOUR PASSIONS AND POSSESSIONS

RISK SERVICES – HELPING PROTECT YOUR PASSIONS AND POSSESSIONS

At Vault, our mission is to eliminate preventable losses from happening in the first place. Vault’s array of bespoke risk management services will be tailored to your unique needs and help you proactively protect your homes and valuables from fire, theft, natural disasters and more.

At Vault, our mission is to eliminate preventable losses from happening in the first place. Vault’s array of bespoke risk management services will be tailored to your unique needs and help you proactively protect your homes and valuables from fire, theft, natural disasters and more.

We’re always here to help, including when you are:

Finalizing a painstaking renovation of a classic, Addison Mizner designed home in Palm Beach.

Vault’s expert risk services team provides personalized assessments of your home(s) to ensure that proper coverages are in place. We have long-standing relationships with top builders, architects and interior designers to ensure our valuations reflect current building trends.

Seeking advice on how to manage a significant art collection passed on from a grandparent.

Vault Risk Services can provide expert resources to help you preserve and protect valuable collections. We can help coordinate appraisals, shipping and storage, conservation, inventory systems and more.

Bringing aboard a full-time housekeeper.

Vault will provide access to background checks for domestic staff. We offer preferred pricing and in some cases, the checks may be complimentary.

Wondering how to protect your primary residence from potential water damage issues, while you spend time at a seasonal home.

Vault has partnered with an expert in water detection and shut off devices designed to automatically stop water flow in the event of a broken pipe or other plumbing issue. Vault clients receive preferred pricing.

Seeking home security upgrades after a recent rash of burglaries in your neighborhood.

Vault has relationships with best-in-class security firms that can complete detailed vulnerability assessments of your property and provide guidance and solutions.

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